Did you know that some lenders (Bank of America, Wells Fargo & others) require electronic signature programs to have Knowledge Based Authentication (KBA) before they’ll accept them? As of the last update on May 27th, AAR eSign now offers KBA.
KBA is an advanced identity validation method to authenticate a signer by asking random questions selected from public and commercial information related exclusively to the signer. KBA is not used on all electronic signings; it is a premium service that has a per signer fee you pay when preparing the signing session. Should you choose to use KBA, you will be prompted for billing information before the signing session is sent out to the signers.
If you have any questions regarding KBA or AAR eSign, please contact Business Services support at firstname.lastname@example.org or (866) 833-7357.