by Admin on January 12, 2012
AAR’s email issues were resolved Wednesday evening at 5:10 pm local time by our excellent tech staff.
Our domain host now attributes the issue to a problem with their DNS (dynamic name server) service. DNS is the “Internet address book” which allows traffic to flow using domain names instead of IP addresses. Thanks to all who called and alerted us of this problem.
AAR has not been receiving email since 10:00am today (Wednesday, 1/11). The problem is due to a corrupted Internet domain mail (MX) record hosted at one of our vendors. Our website, www.aaronline.com, is currently functioning. Rather than moving our domain records to another vendor, we are going to wait overnight to see if MyDomain corrects the email issue. Unfortunately, shifting the full domain record would result in 24-48 hour interruptions in service to almost all AAR Internet services, which is something we want to avoid. We apologize for any inconvenience and will continue to closely monitor this situation.