Tech Helpline Trial Ends, Service Continues

We have great news for 2017! Given the overwhelmingly positive response to our year-long trial of Tech Helpline, Arizona REALTORS® has decided to continue this member benefit in your dues dollars.

We encourage you to take advantage of this service when you are having computer issues that are not related to zipForm® or eSign.

Tech Helpline offers support in English or Spanish AND there are no limits on the number of calls or on the length of time per call. (Note: They will only address one problem at a time; each additional issue requires a separate call to be fair to other members.)

Tech Helpline gives you U.S. based tech support for hardware, software, networking, and mobile devices. Their analysts can assist you via phone, online chat or email — they can even remote into your computer to troubleshoot!

Hours:

  • Monday through Friday – 9 a.m. to 8 p.m. ET
  • Saturday – 9 a.m. to 5 p.m. ET
  • Sunday – Closed

Contact Tech Helpline:

What’s not covered?

  • MLS support – Contact your MLS with any questions or problems
  • AAR eSign and zipForm® Plus – Continue to consult AAR Business Services at 480.304.8930, 866.833,7357 (toll free) or support@aaronline.com, weekdays from 8 a.m. to 5 p.m. MST

For additional details, visit www.techhelpline.com/computer-support.

Rebecca PerksRebecca Perks is a Business Application Specialist
for the Arizona Association of REALTORS®